
Connecting the Bitporter Pod Bitporter Connection Errors
Bitporter User Guide
www.achronix.com PAGE 21
“Unknown Bitporter pod SDK error code! Unable to decode. (-2130669553)”
Thefullerrormessage,usuallymixedinwithsomeotherPROGRAMERRORmessages:
PROGRAM ERROR: Error detecting local Bitporter pods: Unknown Bitporter pod
SDK error code! Unable to decode. (-2130669553)
Mostofthetime,ifthisisreporteditmeansboththeBitporterʹsUSBcableandthededicated
DCpowercableareconnectedtotheBitporter.Oneortheothermustbedisconnected.
The Bitporter is only able to pay attention to either the USB connection or the Ethernet
connection.
Whilethe
dedicatedDCpowercableisconnectedtotheBitporter(anditspowerison),the
Bitporter ignores the USB interface and only utilizes the Ethernet interface, even if the
Ethernetcableisnotconnected.
The USB interface is only used when the dedicated DC power connection is not used. (The
Bitporteris
abletodrawsufficientpowerovertheUSBinterface,andmustbeconnectedtoa
poweredUSBportforUSBtoworkcorrectly.)
SeethebeginningofChapter3formoredetails.
Note: IfthisproblemisstillreportedaftertheUSB/Ethernet/Powercablesareproperlyattached,please
contactAchronixTechnicalSupport.
USB Connection Errors:
Below is a listing of possible USB‐specific error messages that can occur during podsetup or
podoperation:
“Port has not been opened”
AnattemptwasmadetoaccesstheUSB‐connectedBitporterpodbeforeitwasopened.This
error can occur if the Bitporter pod is power‐cycled or unplugged without stopping and
restartingtheSTAPLPlayersoftware.
“Unable to retrieve pathname for USB device”
Thisisaninternalerror.PleasecontactAchronixtechnicalsupport.
“USB communication error”
Acommunicationerrornotcoveredbyanothermessagewasencountered.Checkconnections
andPOWERLEDstatus.
“USB communication timeout”
NoresponsewasreceivedfromtheBitporterpodwithinatimeoutperiod.Checkconnections
andPOWERLEDstatus.Thiserrorcanalsooccuriftheunitisunpluggedorpowereddown.
“Unable to load hid.dll. One or more exported functions missing”
The Windows library hid.dll could not be loaded because itsinterface was incompatible.
Thisisaninternalerror.PleasecontactAchronixtechnicalsupport.
“Can't open setupapi.dll: <reason>”
Windowscouldnotopensetupapi.dll.TheerrorstringreturnedfromWindowsfollows.
“Can't open hid.dll: <reason>“
Windows could not open its USB driver file hid.dll. The error string returned from
Windowsfollows.
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